Frequently Asked Questions

Everything you need to know about your Rennora Beauty journey.

Are Rennora Beauty products cruelty-free?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, provided it is at least half full.

Can I track my shipment?

Absolutely. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.

Are your skincare products suitable for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.